If you cannot find the answer please hit us up with questions or queries you might have.
Frequently asked questions
|STANDARD SHIPPING||EXPRESS SHIPPING|
|GERMANY||-||2 - 4 WORKING DAYS|
|FRANCE||-||2 - 4 WORKING DAYS|
|SPAIN||-||2 - 4 WORKING DAYS|
|REST OF EUROPE||10 - 20 WORKING DAYS||4 - 6 WORKING DAYS|
No extra charges to EU.
Any orders placed after 16h00 Friday will be dispatched on Monday.
You can return your item for a refund within 30 days from the date the package was delivered to you.
Read our Return Instructions here.
Returning stuff to Minga London is easier than ever, especially now that we've gone digital! Just follow these simple steps:
1. Click here to access our return form or access it through your account under "My orders".
2. Fill out the form with your order number and your email.
3. Let us know what are you returning and the reasons why.
4. Download the return label and attach it to your Minga London package. Ensure you place the original invoice inside. For returns, please use the original bag or a similar one to ensure the product's safety during transit. Failure to use the original or similar bag may result in additional costs.
5. Send the parcel back to us - you can either choose a drop off point or schedule a home pick up
6. All done! You can now sit and relax
Please note, this is not a free return label. The total cost of the delivery will be deducted from the refund.
Exclusions may apply!
Click the ‘Track My Order’ button to follow your parcel.
Waited until your estimated delivery date? Please allow an extra few days for your order to be delivered (especially during busy times) - our carriers are always doing their best to get your order to you. Make sure you keep an eye on your tracking link for the latest updates.
We ship worldwide – including big cities and small island nations.
All Minga London orders are currently shipped from our warehouses in Portugal or UK. If you are in the European Union you won’t be charged any customs.
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. Andorra, San Marino and Turkey.
If your country is not included on the list above you may be charged customs duties.
Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Minga London.
USA – All orders above US$800 will be subject to import duties. For more information, please check with the US Customs and Border Protection Department.
Australia– All orders above AUS$1000 will be subject to import duties. For more information, please check with the Department of Home Affairs.
New Zealand- All orders above NZD$1000 will be subject to import duties. For more information, please check with the New Zealand Customs Service website.
For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
We pride ourselves for being an ethical company. We look after our employees, we make sure our suppliers share our ethical values and we always think about we can reduce our impact on the environment when creating new pieces for you.
All our clothes are designed and produced in Portugal. You can read more about our ethical aproach here.
MINGA is the owner’s nickname, which her brother gave her when they were kids. Even today, he doesn’t know the meaning behind it or the reason for that name.
Other possible meanings for the word are just a funny coincidence.
Minga London was born in London, in 2014. We started selling tie dye t-shirts across London markets and then online on Amazon, eBay and Etsy. Some of you may know us from there. In 2016 we launched our own website, and since then the brand has been exponentially growing, having become a cult feature/icon for young people from all around the world.
Our production is all based in Portugal, which is why part of the business is there and why the quality is so special.
We pride ourselves on being a reputable and legit company, working under a strong ethical code of conduct. See more here.
All the girls who shop and love our brand are Minga Girls.
If you want to be featured in our instagram, just tag us on your posts wearing the brand and type #mingalondon!
For collaborations or press requests, please contact email@example.com or DM us on Instagram.
No. You won’t have to pay any additional charges.
You can expect the same service and great products! If there is any import cost associated with your order we will cover it for you. :)
Yes, we do.
E-Gift cards are a quick and lovely way to gift somone you love.
They are immediately delivered to your inbox and contain a link to be shared with the recipient.
Click here to buy a e-gift card.